DHK7 Terms and Conditions — Your Rights and Responsibilities

1 General Terms & Conditions

DHK7 ("we", "us", or "the platform") is an online gaming and betting service provider. These Terms and Conditions ("Terms") apply to all services and products available on the DHK7 website and mobile application.

It is your responsibility to read and understand these Terms. Registering, logging in, or using any service on DHK7 constitutes your acceptance of every provision herein. We reserve the right to amend these Terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated Terms.

• DHK7 operates under an international gaming license.
• These Terms are provided in English for the convenience of our users.
• In the event of any dispute, the English version shall prevail.
• The minimum age to use DHK7 is 18.

2 Account Register

To create an account on DHK7, you must provide accurate and truthful information. DHK7 reserves the right to terminate any account registered with false or misleading details.

During registration, you will need to provide a valid mobile number and password. You are solely responsible for maintaining the security of your account. DHK7 will never ask for your password by phone or email.

• Each individual is allowed to open one account only.
• Opening multiple accounts using the same mobile number, email address, or payment method is prohibited.
• A copy of your national ID or passport may be requested to complete account verification (KYC).
• Transferring or selling your account to another person is strictly prohibited.
• You are responsible for all activity carried out on your account.

3 Deposits & Withdrawals

Deposits on DHK7 can be made easily via bKash, Nagad, and Rocket. Funds are usually credited instantly. If you experience a delay due to a technical issue, please contact our support team.

The following conditions apply to all withdrawals:

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals can only be made using the same method used for the original deposit.
• Minimum withdrawal amount is BDT 500.
• The specified wagering requirement must be fulfilled before a bonus balance can be withdrawn.
• In cases of suspicious transactions, DHK7 may place a hold on withdrawals pending investigation.
• Withdrawal requests are generally processed within 15-30 minutes, though in some cases it may take up to 24 hours.

4 Bonuses & Promotions

DHK7's bonuses and promotional offers are subject to specific terms. Each bonus carries its own wagering requirements, validity period, and maximum withdrawal limit.

• The welcome bonus is available on your first deposit only.
• If the wagering requirement is not completed within the specified time after claiming a bonus, the bonus will be forfeited.
• Attempting to claim bonuses through multiple accounts will result in the forfeiture of all bonuses and winnings.
• DHK7 reserves the right to modify or cancel any bonus offer at any time.
• Separate terms apply for reload bonuses, cashback, and referral bonuses.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement has been met.

5 Gaming Rules

All games on DHK7 are powered by certified RNG (Random Number Generator) technology, ensuring fair and unbiased outcomes. If a technical fault is proven to have affected a game result, DHK7 reserves the right to void the bet for that round and issue a refund.

• Once a bet is placed, it cannot be changed or cancelled (except via the cash-out feature in live betting).
• If you are disconnected during a game, the result recorded on DHK7's servers is final.
• In the event of any dispute regarding game rules, DHK7's decision is final.
• If an event is cancelled in Sports Betting, the bet will be voided and the stake refunded.

6 Prohibited Activities

The following activities are strictly prohibited on the DHK7 platform and will result in permanent account closure:

• Any form of fraud, cheating, or match fixing.
• Placing bets using automated bots, scripts, or software.
• Money laundering or concealing the source of illegal funds.
• Intentionally exploiting technical glitches or errors on the platform.
• Attempting to gain unauthorized access to another user's account.
• Abusing bonuses through the use of multiple accounts.

DHK7 reserves the right to report such activity to the relevant authorities.

7 Account Closure & Suspension

DHK7 reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of these Terms and Conditions.
• Registering with false or inaccurate information.
• Failure to complete account verification (KYC).
• Extended period of inactivity (more than 12 months).
• At the user's own request (self-exclusion).

You can also close your account at any time by contacting our support team. DHK7 fully supports self-exclusion as part of responsible gaming.

8 Limitation of Liability

Despite reasonable efforts, DHK7 is not liable for the following:

• Game or bet losses resulting from an internet disconnection.
• Transaction delays caused by third-party payment systems.
• Unauthorized access to a user's account due to their own negligence.
• Unexpected technical errors or server downtime.

DHK7 is committed to continuously improving platform quality and security, and to resolving any issues promptly.

9 Privacy Policy

DHK7 takes the protection of your personal information seriously. For full details on how we collect, use, and safeguard your data, please refer to our separate Privacy Policy.

• Your information is never sold to third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities when required by law.

To learn more, visit our Privacy Policy Read.

10 Changes to Terms

DHK7 reserves the right to update or modify these Terms and Conditions at any time. Any changes will be announced on the platform and the "Last Updated" date will be revised accordingly.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• For major changes, an SMS notification may be sent to the registered mobile number.
• Visit this page regularly to stay informed about any updates.